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A Culture of Gratitude: How EOS Fosters Thankfulness for Businesses

As we continue through the holiday season, an awareness of gratitude creates motivational mindfulness in the office. Many businesses host seasonal celebrations for their team or write thank-you notes to clients. Others, though, struggle with developing a habit of gratitude. Their eyes focus on sales, fiscal tightening, and the next earnings report.

Unfortunately, businesses that fail to acknowledge their deeper gratitude often fail to hit their benchmarks. Appreciation practices are crucial to success, and EOS trains business leaders to seek out gratitude and thankfulness for their team and clients. How does EOS foster thankfulness for businesses? EOS:

  • Helps heal toxic teams and illustrates the danger of office gossip

  • Outlines roles for each team member that highlights their strengths

  • Creates internal processes that lead to efficiency and greater success

  • Identifies leaders and helps create succession plans

Table of Contents:

Healing a Toxic Team

Create Clearly Defined Roles

Developing Strategic Management Processes to Foster Efficiency and Success

Identifying Leaders to Create Succession Plans

Key Takeaways:

EOS helps business leaders succeed by teaching them crucial strategies for developing their teams, creating effective and efficient processes, and remedying toxic environments that destroy cohesivity. These strategies fundamentally change the mindset and create a winning environment that fosters gratitude and appreciation, allowing businesses to scale and grow successfully.

Healing Toxic Teams

Gossip damages trust within teams. EOS teaches business leaders to create a positive, cohesive, collaborative environment that facilitates open communication. Why is gossip so damaging? BetterUp explains that "...when exchanges make up negative gossip, an organization can quickly develop a toxic work environment."

The gossip and rumors eventually spread when coworkers whisper in closed circles and discuss other team members. Ultimately, the person who was the focus of the gossip discovers the internal drama, leading to distrust, hurt feelings, and a damaged internal team.

EOS teaches leaders the steps for creating open dialogue within their team. The system guides fundamental changes toward transforming communication processes to ensure that everyone on the team understands expectations about internal dialogues and fosters inclusivity and a positive corporate culture.

This dynamic team transformation focuses on guiding team members to appreciate each other, collaborating to achieve larger goals, and celebrating success. A positive culture instills gratitude, as every team member learns that their voice matters and they are valued. They learn to rely on each other, valuing every team member's unique role and strengths.

Create Clearly Defined Roles

When team members run amok in every different direction without a focused role, the ensuing chaos quickly damages productivity and halts progress. Every team member must have a unique and structured role that communicates specific job functions, outlines expectations for individual success, and sets performance goals that help propel the success of the team and the company.

EOS teaches companies how to map out roles for each team member. The system requires business leaders to outline precise responsibilities for each role, setting benchmarks for success and instilling navigable processes that optimize performance and productivity.

When everyone understands their role and value to the company, they can work towards meeting (or exceeding) expectations. As each team member follows their designated path, the team moves toward a cohesion that allows for greater progress, goal attainment, and success.

Gratitude grows when each team member understands the value behind their role. A company is only as successful as each part of its team; when team members feel appreciated for their unique position and talents, they take pride in their contributions and learn they are appreciated and important.

Developing Strategic Management Processes

When companies fail to have proper internal processes, team members lack direction and focus. How does a task receive approval? What are the next steps for a project? Processes must detail the next steps and points of contact.

Some companies lack organizational processes across all areas; team members might not know their direct manager, who to contact about questions, or even how to handle internal disagreements or concerns. When team members lack direction, success becomes nearly unattainable.

When developing strategies using EOS, leaders need to establish processes that encourage gratitude and thankfulness.As Harvard Business Review states, "Building a better workplace starts by saying thanks." This simple statement is powerful and true. Processes must be designed to emphasize gratitude and positivity. Always lead by example, and encourage these five positive habits:

  • Send thank you notes regularly.

Create a team habit of sending clients thank you notes, contractors, and each other!

  • Say ‘thank you!’

In team meetings, take time to show gratitude to each other.

  • Teach that learning is a process that never ends.

Teach the team that questions aid learning.

  • Take a deep breath.

Anger and frustration happen to everyone. Teach the team to handle emotions positively. When anger arises, it’s ok to leave the room to process.

  • Ask for help.

When employees feel overwhelmed, they should not feel shame in asking for help.

A Positive Workplace Culture: Identify New Leaders and Create Succession Plans

Overworked managers lack efficiency. One point person cannot and should not be responsible for managing every aspect of the business. When leaders stretch in every direction, they cannot fully support their team and manage processes efficiently. The team feels this stress, creating a negative and toxic environment.

Succession plans allow top leadership to develop other leaders to hold organizational roles. Creating a strategic succession plan also removes pressure and the full load of responsibility from top leaders; delegating authority to others improves order and organizational functionality.

A succession plan benefits the entire organization. Recognizing leadership potential in employees tells the entire team that the company values their contributions. Sharing leadership responsibilities displays trust, and delegating crucial decision-making roles leads to a more appreciative team and helps create a positive workplace culture.

Trustworthiness in Management: Choose Worthy Leaders

Decide who will lead. Choose capable and confident leaders and instill the organization's core values in them. When current leadership lays the groundwork for succession, the responsibilities that once burdened them spread across the organization. Businesses facilitate new ideas, strategies, and creative progress when new leaders can assume roles that fully develop their strengths.

Creating a Collaborative Company Culture

As the leadership team expands, top management feels more at ease to step away from the office and focus on other opportunities to build and scale the company. As leaders gain confidence in their team, gratitude, and thankfulness emanate from these positive changes and team dynamics.

When new leaders are identified, team members learn who oversees their role and top decision-makers no longer need to stretch their time and lose focus. The identification of new leaders creates a more collaborative culture for the team; instead of one leader overseeing every task, the team understands that each department or segment leader now helps guide goals and strategies. The team strengthens as it expands, as new leaders direct and provide mentorship to others.

FAQ: Invest in EOS

What is EOS?

EOS stands for Entrepreneurial Operating System. The program creates the groundwork for companies and key leaders to transform their organizations, increasing efficiency and profitability while scaling mindfully and effectively.

How do businesses utilize EOS?

Business leaders interested in integrating EOS need to contact a certified EOS facilitator. Tabetha Sheaver is St. Louis' local EOS trainer and expert. Contact Tabetha to learn more about EOS.

How does EOS address crucial pain points of businesses?

EOS enables businesses to map their organizational strategies and structure by addressing their people, vision, data, processes, issues, and traction. Through the framework of EOS, businesses create transformative processes to scale, develop, and succeed.

Why does my organization need EOS?

Explore how EOS transforms organizations. If you're unsure if your organization needs EOS, take the Organizational Checkup and get a diagnosis for positive change.

How can I learn more about EOS?

Explore the EOS program and learn more about its impact on your organization. Visit EOS Worldwide for more information.

How The Entrepreneurial Operating System® Helps Entrepreneurs Succeed

The Entrepreneurial Operating System® is a proven system that helps businesses clarify, simplify and achieve their vision.

An EOS Implementer like Tabetha helps business owners build a strong foundation for their business to grow on top by implementing the key principles of EOS®: strategy, execution, and control. Tabetha will guide you through every step of the implementation process to help your business goals, ideas, and plans come to fruition.

What are you waiting for? Schedule a call with Tabetha Sheaver today. She has the insights and years of experience to help take your business in a new direction.


Tabetha Sheaver is a CEO, certified EOS Implementer®, project management professional (PMI), and an award-winning business success partner. She helps CEOs regain control of their companies with organizational change management strategies. Helping entrepreneurial leadership teams to be open, honest, and healthy. Tabetha’s experience and insight have made her an in-demand public speaker and presenter nationwide.

Tabetha Sheaver

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